Terms of Service

Terms of Service

Welcome to Base1 Active. By accessing or using our website at www.base1active.com, you agree to be bound by these Terms of Service.

1. General

Base1 Active is operated by BaseOne ("we", "us", "our"). We reserve the right to update these terms at any time. Continued use of the site constitutes acceptance of any changes.

2. Products & Pricing

All products are made to order. Prices are displayed in GBP and include VAT where applicable. We reserve the right to change prices at any time without notice. Prices at the time of your order will be honoured.

3. Orders

By placing an order, you are making an offer to purchase. We reserve the right to decline any order. Once your order is confirmed, you will receive an email confirmation. Production begins shortly after confirmation.

4. Payment

We accept major credit and debit cards and other payment methods as displayed at checkout. All payments are processed securely. Full payment is taken at the time of purchase.

5. Shipping & Delivery

Delivery times vary by location and product. Please see our Shipping Policy for estimated delivery times. We are not responsible for delays caused by customs or postal services.

6. Returns & Refunds

Please see our Returns Policy for full details on returns, exchanges, and refunds.

7. Intellectual Property

All content on this site — including designs, logos, images, and text — is the property of Base1 Active and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our written permission.

8. Limitation of Liability

Base1 Active shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website. Our total liability shall not exceed the amount you paid for the relevant product.

9. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact

For questions about these terms, contact us at matt@baseone.uk.